Step-by-Step: How to Get Fresh Food Delivered to Your Train Seat

RailMitra

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May 31, 2025

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Train travel in India has always been an adventure. But for many years, getting good food on trains was a challenge. Today, thanks to e catering IRCTC services, you can order food in train and enjoy fresh, restaurant-style meals right at your seat. Whether you're traveling solo, with family, or in a group, this convenient solution adds taste and comfort to your journey.

Here’s a simple, step-by-step guide to help you order food in train(https://www.railmitra.com/order-food-in-train) using e-catering platforms:

Step 1: Choose a Trusted e-Catering Platform

Start by selecting a reliable platform like RailMitra, RailRestro, or Travelkhana, all of which work in partnership with ecatering(https://www.railmitra.com/e-catering) IRCTC. These platforms offer a wide variety of meals, from local favorites to continental and Jain food.

Step 2: Enter Your PNR Number

Once you open the platform, enter your PNR number. The system will automatically fetch your train number, coach, and seat details. This helps the restaurant staff know where to deliver your food.

Step 3: Select Your Delivery Station

Choose the station where you want your food delivered. Most major stations across India offer e-catering services. It's best to pick a station that is at least 1–2 hours away from your current location to ensure timely preparation and delivery.

Step 4: Browse Menus and Pick Your Meal

From thalis and biryanis to dosas and Chinese meals—you'll find it all. Choose from FSSAI-approved restaurants that serve hygienic, freshly prepared food.

Step 5: Place Your Order and Make Payment

Once you’ve selected your food items, confirm the order. You can pay via UPI, net banking, credit/debit cards, or even opt for cash on delivery.

Step 6: Receive Your Food at Your Train Seat

Sit back and relax! When the train arrives at your chosen station, the delivery executive will board the train and deliver your food right to your seat.

Why Use e Catering IRCTC to Order Food in Train?

Convenience: No need to get off at stations or carry food from home.
Variety: Choose from regional dishes, snacks, desserts, and beverages.
Hygiene: Partner restaurants are FSSAI-certified and follow strict hygiene guidelines.
Punctual Delivery: Most platforms ensure timely delivery based on real-time train tracking.

Bonus Tips for a Smooth Food Delivery Experience

Order Early: Try to place your order at least 1.5 to 2 hours before the selected station.
Stay in Your Seat: Ensure you are present in your seat 10–15 minutes before the train reaches the delivery station.
Confirm with Delivery Executive: Some platforms provide the delivery person’s contact number—stay in touch if needed.
Provide Feedback: Your feedback helps improve the service and food quality.

Frequently Asked Questions (FAQs)

Q1. Can I order food in train without a PNR number?

Ans:- No. PNR is essential as it allows the system to identify your coach, seat number, and arrival times for accurate delivery.

Q2. Is there a minimum order amount?

Ans:- Most platforms do not have a strict minimum, but some restaurants may set one based on location or items selected.

Q3. What happens if my train is delayed?

Ans:- E catering IRCTC services track your train’s real-time running status. The restaurant adjusts delivery timing accordingly.

Q4. Can I cancel or change my order after placing it?

Ans:- Yes, cancellation or modifications are allowed before a cutoff time (usually 1 hour before delivery station). Refund policies may vary.

Q5. Is the food safe and hygienic for kids and senior citizens?

Ans:- Absolutely. Only FSSAI-approved restaurants are partnered with e-catering services. You can also choose specific dietary preferences like Jain or low-spice meals.

Final Thoughts

Ordering food in train has become easier, safer, and tastier with e catering IRCTC platforms. Whether you’re traveling short distance or cross-country, the ability to enjoy restaurant-style meals while seated in your coach enhances the train experience. It’s perfect for those who want a hassle-free meal, prefer specific dietary needs, or simply want to enjoy regional specialties en route.

So next time you travel, skip the stress of pantry food or station snacks—just pick up your phone, enter your PNR, and enjoy your favorite meal delivered straight to your train seat.